Business process management (world market trends and large players strategies). Economics and region, [S. l.], n. 2(77), p. 32–36, 2020. DOI: 10.26906/EiR.2020.2(77).1944. Disponível em: https://ojs35.nupp.edu.ua/eir/article/view/1944. Acesso em: 23 dec. 2025.